Introduction

At Harper Heritage®, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from users of our website, mobile applications, and other online services (collectively, our “Services”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using any part of our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We only collect information that helps us provide a better user experience. The types of information we collect depend on how you use our Services.

Information You Provide to Us Directly

We collect information you provide directly to us, such as when you create an account, participate in surveys, contests or promotions, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. This information may include:

• Contact information – such as your name, email address, postal address, and phone number.
• Account information – such as your username, password, interests and preferences, order history, and any other information you provide in your account profile.
• Payment information – such as credit/debit card numbers and billing address when you make purchases.
• Communications – such as email addresses of individuals with whom you communicate and the content of the communications.
• Feedback and correspondence – such as information you provide in your feedback and any other correspondence you may have with us.
• Transactional information – details regarding transactions you carry out through the Services, including the fulfillment of orders.
• Registration information – such as information provided by you at the time of registering to use the Services.

Information We Collect Automatically

When you access or use our Services, we automatically collect information about you, including:

• Log Information: We log information about your use of Services, including the type of browser you use, app version, access times, pages viewed, IP address, and the page you visited before navigating to our Services.
• Device Information: We may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers, and mobile network information.
• Location Information: We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
• Information Collected by Cookies and Other Tracking Technologies: We and our service providers use cookies and other tracking technologies to collect information about you when you visit or interact with our Services. This allows us to recognize you and your device(s) and customize your experience. To learn more, please see our Cookie Policy.
• Usage Information: We collect information about how you use our Services, such as your search queries and history.

Information Collected from Other Sources

We may also obtain information about you from other sources and combine that with information we collect through our Services. For example, we may collect information about you from:

• Social media platforms – If you interact with us on social media, such as liking or following our pages, we may collect information from your social media profile depending on your settings.
• Third party services – We may receive additional information about you that you authorize third parties to provide to us, such as demographic data or fraud detection information.
• Partners and advertisers – We may receive information about you from our business partners so that we can provide you with relevant offers and advertisements.
• Publicly available sources – We may collect information, such as your business contact information, from various publicly available sources.

Use of Information

We only process your information for specific purposes outlined in this policy. In particular, we may use your information for the following:

• To operate, maintain, enhance and provide features of the Services
• To create and manage your account
• To provide products, services or information you request
• To communicate with you about the Services or your account
• To respond to user inquiries and fulfil user requests
• To improve the Services and customer experience
• To send administrative information to you, such as changes to our terms, conditions, and policies
• To send you marketing and promotional messages and other information that may be of interest to you
• To comply with legal obligations
• For any other purpose disclosed to you at the time of collection or with your consent

Disclosure of Information

We will not share or distribute your information to third parties except in the following cases:

• With third party service providers working on our behalf: We may rely on third party service providers to help us operate and improve our Services. These service providers may have access to your information to perform services on our behalf. They are required to maintain the confidentiality of any user information and are prohibited from using it for any other purpose.
• To comply with legal obligations: We may access and disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your information as required by law, such as to comply with a subpoena or court order.
• In connection with a business transaction: Information we collect from users is an asset of our company. Should we go through a business transition, like a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your information may be part of the assets transferred.
• With your consent: We may share your information other than as outlined above if we notify you and you consent to the sharing.

Third Party Services

The Services may contain links to or integrations with other services such as Facebook, Twitter, Instagram, Google, etc. We are not responsible for the practices of such third party services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third party services, and not this Privacy Policy. We urge you to read the privacy and security policies of the relevant third parties.

Opting Out of Information Collection

You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences in your account settings menu, or by contacting us as provided below to have your contact information removed. However, we may still communicate with you for transactional purposes such as customer service communications.

Access and Correction

You have the right to access personal information we hold about you in order to verify the information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your personal information.

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible using the contact details below. We will promptly correct any information found to be incorrect.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your information against loss, misuse, unauthorized access, disclosure, or alteration. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

We will retain your information for as long as your account is active or as needed to provide the Services. We will retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Privacy of Children

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. Contact us if you become aware that a child has provided us with personal information.

California Privacy Rights

If you are a California resident, you have the right to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make significant changes in the way we collect or use information, we will notify you by posting an announcement on our Services or sending you an email.

Contact Us

If you have any questions or concerns about our Privacy Policy or data processing, please contact us:

Harper Heritage
Email: [email protected]
Phone: 555-123-4567